Effective Date: 20 November 2025
Last Updated: 20 November 2025

At JayEm, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and transparently. This Privacy Policy outlines what data we collect, how we use it, and your rights as a user of our platform.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, date of birth, billing information, and academic details.
• Usage Data: Pages visited, time spent on the platform, browser type, device information, IP address.
• Communication Data: Any emails, chats, or support messages you send to us.
  
  

2. How We Use Your Information

We use your information to:

• Provide access to courses and learning materials.
• Personalize your learning experience.
• Process payments and manage your account.
• Improve our platform through analytics and feedback.
• Communicate important updates and promotions (only with your consent).
  
  

3. Data Sharing and Third Parties

We do not sell your data. We may share data with trusted third parties only to:

• Process payments securely (e.g., Stripe, PayPal).
• Host and support our platform (e.g., learning management systems).
• Analyze performance and usage (e.g., Google Analytics).

All third parties are required to comply with data protection regulations and are contractually bound to protect your information.

4. Your Rights

You have the right to:

• Access the data we hold about you.
• Request corrections to your data.
• Request deletion of your account or personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at Ja*****************@gm***.com .

5. Data Security

We take data protection seriously. All data is encrypted during transmission, and we use secure servers and access controls to protect your information.

6. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

Terms of Use

Effective Date: 20 November 2025
Last Updated: 20 November 2025

By accessing or using the JayEm platform, you agree to the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By using our website, enrolling in courses, or interacting with our content, you agree to comply with these Terms. If you do not agree, you should not use our services.

2. Use of the Platform

You agree to use JayEm’s platform only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the platform.

You may not:

• Copy, share, or resell course materials without written permission.
  
  
• Use our platform to distribute spam, malware, or offensive content.
  
  
• Attempt to breach or bypass security features.
  
  

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. Notify us immediately of any unauthorized access.

4. Intellectual Property

All content, including videos, documents, logos, and platform design, is the property of JayEm or its content partners. You are granted a limited, non-transferable license to use materials solely for personal educational use.

5. Payments and Refunds

All payments are processed securely through our approved payment providers. By enrolling, you agree to our Enrollment & Refund Policy. Refunds are issued only under the conditions outlined there.

6. Termination of Access

We reserve the right to suspend or terminate your access if you violate these Terms, including misuse of content or disruptive behavior in the learning environment.

7. Disclaimer

JayEm makes every effort to ensure accuracy and quality, but we do not guarantee that all content is error-free or suitable for every learner. Learning outcomes may vary.

8. Limitation of Liability

JayEm is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Your use of our services is at your own risk.

9. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved under the jurisdiction of the local courts.

10. Contact Us

If you have any questions about these Terms or our services, please contact us at:
Ja*****************@gm***.com

• Company Contact & Legal Details

Review & Feedback Process

✅ Contact Person for Design Approvals

Mrs. Charlie Ejim

Ja*****************@gm***.com

✅ Decision-Making Timeline for Feedback

Mrs. Charlie Ejim

Ja*****************@gm***.com

✅  Revision Policy Agreement

Mrs. Charlie Ejim

Ja*****************@gm***.com